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AWS Machine Learning Blog

How GoDaddy transformed its analytics with Amazon Quick

In this post, you will learn how GoDaddy migrated from their legacy business intelligence (BI) tool to Amazon Quick. This was a two-year transformation that delivered results across every dimension of the business: 15,000 hours saved annually, 50% reduction...

AWS Machine Learning Blog

Natera’s intelligent appointment scheduling with Amazon Bedrock AgentCore

Learn how Natera built an automated voice agent on Amazon Bedrock AgentCore that lets patients book mobile phlebotomy appointments through natural conversation. The post covers the dual-WebSocket bridge, event-driven latency masking, and progressive-trust...

AWS Machine Learning Blog

Preparing data for supervised fine-tuning Part 2: Advanced data strategies

The advanced side of supervised fine-tuning data prep. This second post in a two-part series covers evaluating data readiness with learning curves, selecting high-value data subsets, augmenting data with synthetic and distilled examples, and mixing data...

AWS Machine Learning Blog

Preparing data for supervised fine-tuning Part 1: Formatting and quality

Data preparation determines the ceiling of any supervised fine-tuning project. This first post in a two-part series covers the foundations of SFT data prep: quality checks, conversational (JSONL) formatting, reasoning and tool-calling schemas, and a...

AWS Machine Learning Blog

Agentic observability with Amazon OpenSearch Service MCP Apps

Amazon OpenSearch Service now supports MCP Apps, which return interactive visualizations alongside your AI agent's text responses. Learn how a single, locally run MCP server lets your agent move from alert to trace to logs to root cause in one conversation,...

Topics: Agents

Entities: Agents

AWS Machine Learning Blog

Introducing new Ray capabilities on SageMaker HyperPod

Amazon SageMaker HyperPod now offers managed Ray support on Amazon EKS. Create and monitor Ray clusters, connect JupyterLab and Code Editor notebooks to live clusters, get out-of-the-box observability, and run resilient distributed training and accelerated...

Topics: Infrastructure

Entities: Infrastructure

AWS Machine Learning Blog

Building a restaurant telephony AI host with Amazon Connect

Learn how to build a voice ordering system for restaurants that answers a phone call and takes an order end to end, with no app, no website, and no sign-in. It uses Amazon Connect for telephony, Amazon Connect Agentic Voice for real-time speech, an Amazon...

Topics: Agents

Entities: Agents