How 1,000+ customer calls shaped a breakout enterprise AI startup | TechCrunch

This isn’t David Park’s first rodeo. The veteran founder and TechCrunch Startup Battlefield alumnus has certainly been battle-tested in the enterprise arena. On this episode of Build Mode, Park joins Isabelle Johannessen to discuss how he and his team are intentionally iterating, fundraising, and scaling Narada. This enterprise AI solution uses large action models to automate complex, multistep workflows across enterprise systems.   At face value, Narada has everything that would likely have investors banging down its door: a dream founding team of experienced researchers and operators from Stanford and Berkeley, big name enterprise customers, and a product that works. So in 2024, when Narada applied for Startup Battlefield, it surprised the team how little fundraising they’d done. That choice was by design.  “We wanted to not waste too much money,” said Park when asked about why they waited to fundraise.  “Because I do believe that when, again, when you have too much money in the bank and you are not near product-market fit, you’re tempted to just spend money on things that actually don’t help you evolve the company in the right way. It removes the friction to do a lot of wrong things.”  Park previously founded and exited Coverity. That founding experience taught him one crucial lesson that he’s taken with him to Narada: Take the time to talk to your customers before you do anything else. Park said that in the early days, he and his co-founders were not focused on reachin...