Jira’s latest update allows AI agents and humans to work side by side | TechCrunch

Enterprise software giant Atlassian is rolling out a new way for humans and AI agents to work together that it hopes will help teams produce “10x the work without 10x the chaos.” Atlassian announced “agents in Jira” on Wednesday. This update gives users of the company’s project management software Jira the ability to assign and manage work for their digital agents from the same dashboard they use for their human employees. Agents in Jira allows enterprises to assign tasks and tickets to AI agents, just as they would to people. It also tracks how the work is coming along, and sets deadlines, among other metrics. Users can now also loop in AI agents during the middle of an existing project too. This feature is now available in open beta. This update is meant to give users the same visibility into the work their agents are doing as their human employees Tamar Yehoshua, Atlassian’s new chief product and AI officer, told TechCrunch. “Atlassian has been in the business, for decades, of collaboration software helping people get work done,” Yehoshua said. “Now, you enter agents, and agents are now doing a lot of that work, and so you want to be able to coordinate between humans and agents.” But Atlassian understands that just giving people more avenues to automate doesn’t necessarily mean less work, Yehoshua said. That’s why the key part of this update is that everything happens within the same dashboard, she said. Techcrunch event Save up to $300 or 30% to TechCrunch Founder Summ...