Testing chatbot with AI ML[D]

Reddit - Machine Learning 1 min read

About this article

Hey guys, I have a doubt regarding chatbot testing. We are working in a telecom company and we have a chatbot on our homepage. Right now, we are testing it in a simple way — we keep a list of questions and expected answers in our automation code. But the issue is chatbot answers keep changing, so our tests fail many times even when the answer is actually correct. Because of this, it is getting hard to understand what is a real issue and what is not. We are trying to find if there is any AI/ML...

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Originally published on April 15, 2026. Curated by AI News.

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