PepsiCo unifies global workforce with Microsoft Teams and Copilot, fueled by AI
Summary
PepsiCo enhances global collaboration by standardizing on Microsoft Teams and integrating Microsoft 365 Copilot, leveraging AI to improve efficiency across its workforce.
Why It Matters
This initiative highlights the importance of unified communication tools in large organizations, especially in the context of AI integration. By streamlining operations and enhancing productivity, PepsiCo sets a precedent for other companies looking to modernize their workflows and harness AI capabilities effectively.
Key Takeaways
- PepsiCo standardized collaboration tools to improve efficiency.
- Integration of Microsoft 365 Copilot enhances AI capabilities in daily tasks.
- Daily active use of Copilot is remarkably high at 90-95%.
With more than 320,000 employees across 200 countries, PepsiCo faced a fragmented technology landscape. Disparate collaboration and productivity tools slowed business and limited the company’s ability to harness the power of AI. PepsiCo standardized on Microsoft Teams for collaboration and deployed Microsoft 365 Copilot to lay the foundation for generative AI in the workplace. Workstreams at PepsiCo are smoother and more efficient, now that Teams and Copilot are seamlessly layered into the Microsoft 365 apps that employees use every day. Daily active use for Copilot is 90% to 95%.
