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[2506.08119] SOP-Bench: Complex Industrial SOPs for Evaluating LLM Agents
Summary
SOP-Bench introduces a benchmark for evaluating LLM agents on complex industrial SOPs, featuring over 2,000 tasks across various domains, enabling systematic research into agent performance and deployment strategies.
Why It Matters
As LLMs are increasingly integrated into industrial applications, understanding their ability to execute complex procedures is crucial. SOP-Bench provides a structured evaluation framework that helps researchers and practitioners assess model capabilities and improve agent designs, ultimately enhancing automation efficiency in diverse sectors.
Key Takeaways
- SOP-Bench includes over 2,000 tasks from expert-authored SOPs across 12 business domains.
- The benchmark allows for systematic investigation of LLM agent architectures and performance.
- Performance varies significantly across models and tasks, highlighting the need for careful validation.
- SOP-Bench is designed to facilitate research rather than simply ranking models.
- The framework supports the exploration of deployment strategies and model selection.
Computer Science > Artificial Intelligence arXiv:2506.08119 (cs) [Submitted on 9 Jun 2025 (v1), last revised 23 Feb 2026 (this version, v2)] Title:SOP-Bench: Complex Industrial SOPs for Evaluating LLM Agents Authors:Subhrangshu Nandi, Arghya Datta, Rohith Nama, Udita Patel, Nikhil Vichare, Indranil Bhattacharya, Prince Grover, Shivam Asija, Giuseppe Carenini, Wei Zhang, Arushi Gupta, Sreyoshi Bhaduri, Jing Xu, Huzefa Raja, Shayan Ray, Aaron Chan, Esther Xu Fei, Gaoyuan Du, Zuhaib Akhtar, Harshita Asnani, Weian Chan, Ming Xiong, Francesco Carbone, Jeetu Mirchandani View a PDF of the paper titled SOP-Bench: Complex Industrial SOPs for Evaluating LLM Agents, by Subhrangshu Nandi and 23 other authors View PDF HTML (experimental) Abstract:LLM-based agents struggle to execute complex, multi-step Standard Operating Procedures (SOPs) that are fundamental to industrial automation. Existing benchmarks fail to capture the procedural complexity and tool orchestration demands of real-world workflows. We introduce SOP-Bench, a benchmark of 2,000+ tasks from human expert-authored SOPs across 12 business domains (healthcare, logistics, finance, content moderation, etc.). Using a human-AI collaborative framework, experts crafted authentic SOPs while AI generated artifacts (tools, APIs, datasets), all human-validated, yielding realistic tasks with executable interfaces and ground-truth outputs. SOP-Bench serves as a research enabler for systematically investigating agent architectures, mode...
